Please note that we are a small business and we will do our best to meet your request!
You may return most new, unopened items within 30 days of delivery for a full refund.
Return shipping is paid by the customer.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and the UPC code for the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world.
We have FREE shipping when you spend $40 or more in the USA except for our larger custom items such as fire tables and ice chest stereos. Note that there are restrictions on some products, and some products may not be shipped to international destinations.
We require one day to process the order not including Sundays or US Postal Service holidays. Orders received after 12PM wont' be processed until the next business day. Business days are per the US Postal Service open days. Custom made fire tables and ice chest stereos have a 5 business day processing time.
If you purchase an item that is out of stock, we will notify you the soonest date we can get it to you with a 3 day plus or minus possible receipt of your item.